I have bought a secure certificate (SSL) with you, how do I know it has been installed correctly?

You need to visit your domain using "https://" at the start including the "www." part of your domain. Remember your secure certificate is installed across the domain including "www." 

Therefore to check the SSL has been installed correctly, visit your site using - 


Note - https://[DOMAIN] will result in warning message referring to a security certificate mis-match and won't work. 

Similarly don't forget to use https:// not http:// for all your pages that need to be secure, and images and files included within the page make sure they are referenced using https too, otherwise these items will be insecure and result in warnings. 

For details on the installed certificate your internet browser when visiting the secure page/site should display a locked 'padlock' icon in the bottom right corner of the screen - double click this icon to open the properties and display the details of your secure certificate.


Was this answer helpful?

 Print this Article

Also Read

What is FTP?

FTP (File Transfer Protocol) is the simplest and most secure way to exchange files over the...

How do I setup additional FTP accounts?

Additional FTP accounts are most commonly used to give others access to an account for the...

Becoming Familiar And Navigating Around in CPanel

Lets learn about cPanel, and how to navigate it's many pages and functions. Making sure that your...

How to Login to cPanel

Before you can log into cPanel, you must open your Internet browser. This will work in whatever...

How to Change Your cPanel Password

This tutorial will teach you how to change your cPanel password. Please remember to make your...